Case study

28 November 2019

Getting self-service right with NPS Housing Online

Since going live with NPS Housing Online, First Choice Homes Oldham has more than doubled the number of monthly users and cut calls about existing repairs by 40%.

View Case Study

6 November 2019

Newborn Hearing Screening delivered across Ireland

The Newborn Hearing Screening Service in Ireland is a great example of how excellent service can be achieved by building close partnerships with the right teams and people.

View Case Study

24 October 2019

Paperless working delivers big benefits for North Herts DC

North Herts District Council has worked with us to embrace paperless working, giving staff and customers instant access to information, cutting costs and reducing office space.

View Case Study

23 October 2019

Information@Work Email Connect makes a difference at Hastings

Within a month of going live with Information@Work Email Connect, the revenues and benefits team at Hastings has been able to reduce the paperwork associated with email enquiries by 90%.

View Case Study

24 September 2019

Transform retinal screening with NPS OptoMize

Learn more about NPS OptoMize – designed by clinicians to streamline the full retinal screening pathway; helping you work accurately, safely and efficiently every step of the way.

View Case Study

24 September 2019

Mid Sussex upgrade to Information@Work Enterprise

Mid Sussex chooses Information@Work Enterprise because it’s cost-effective, well-used across local government and continually updated.

View Case Study

20 August 2019

Transform self-service with Citizen Access – Landlords

Citizen Access makes it easy for landlords to manage housing benefit accounts online, reducing contact and enabling schedules and letters to be viewed 24/7.

View Case Study

6 August 2019

Walsall’s revenues and benefits service moves to NPS cloud

With a view to moving 50% of all citizen communications online, Walsall’s revenues and benefits service have joined the NPS cloud.

View Case Study

24 July 2019

Efficient traffic enforcement for Lancashire Police

Using our Public Access Software (PAS), Lancashire Police have been able to cut out re-keying and deliver smartphone-ready services to enable more efficient traffic enforcement.

View Case Study

12 July 2019

Traffic camera enforcement at Avon & Somerset Police

Looking to transform traffic camera enforcement, Avon & Somerset Police use our Public Access System to give people quick and easy access to the evidence on speeding and red light …

View Case Study

Looking for something specific?

Connect with us: