Northgate Public Services (UK) Limited’s (“we”, “us”, “our”) website and/or (both our “Website”), uses cookies to distinguish you from other users. This not only helps us to provide you with a better experience and improve our Website, but also provides us with information about your experience and interests. This information is used to make content and services more relevant and useful during future visits.

Cookies are small text files that are placed and stored on your device by websites that you visit. By continuing to browse the Website, you agree and consent to our use of cookies. If you do not agree, you must not continue to use or browse our Website (or alternatively you can adjust your browser settings to not accept cookies (see “Controlling Cookies” below)).

Types of Cookies

The types of cookies used on our Website are:

These cookies collect information about the number of visitors to our Website and how such visitors use it, for example: which pages are visited most often; and any error messages received. These cookies do not collect any personal data and the information that is collected is aggregated and anonymous. Some of these cookies are automatically deleted from your device after two (2) years. Others are “session cookies” which are stored in your device’s temporary memory and are erased after the browser is closed. 

We use the “Google Analytics” tool provided by Google to collect anonymous information to analyse how visitors access and use our Website and to compile reports on Website activity. You can find more information on how Google Analytics uses this information (including Google’s privacy policy) by visiting You may reject or delete these cookies by downloading and installing the “Google Analytics Opt-out Browser Add-on” available at

We also use the “Act-On” service which uses cookies to collect information to analyse and provide a snapshot of, for example, traffic to and from our Website, what pages you have looked at and which forms you have filled out (for more information on how Act-On stores this information, please see: Some of the information collected using Act-On is personal data (for example contact information you submit to us via our Website) and may be used for marketing purposes in accordance with our Privacy Policy. You can find further information about Act-On at

These cookies record your visit to our Website, the pages you have visited and the links you have followed. These cookies can be used to make our Website and the advertising displayed on it more relevant to you and your interests.

We don’t currently carry out any advertising on our Website, however we use “Google Display” and “DoubleClick” cookies provided by Google to collect this information and these cookies will be stored on your device. You can find further information and details on Google Display at and DoubleClick at

Without collecting any personal information about you, these cookies can:

Targeting cookies expire and are automatically deleted no more than ninety (90) days from the time the cookie is set (or updated). Google Display cookies are usually deleted automatically in thirty (30) days from the time the cookie is set (or updated).

Controlling Cookies

If you don’t want us to use cookies when you visit our Website, (in addition to, for example, downloading the “Google Analytics Opt-out Browser Add-on” (see above)) you can delete cookies after having visited our Website, or browse our Website anonymously using your browser’s anonymity settings and you can do this through your browser settings. If you use your browser settings to block cookies, you may not be able to access all parts and/or functionality of our Website.

For more information about cookies and details of how to delete, disable and turn off cookies you can visit

Contact Us

To contact us about our cookies and Cookie Policy, please email or write to us at: FAO Digital Marketing Team, Northgate Public Services (UK) Limited, Peoplebuilding 2, Peoplebuilding Estate, Maylands Avenue, Hemel Hempstead, HP2 4NW.  

The document was last updated on 4th april 2016.

Northgate Public Services (UK) Limited, Registered in England No: 968498‚Äč