'Digital World - Better Customer Engagement' Housing roadshow - Manchester

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Date/Time 10/12/2015
11:00 am - 3:00 pm
Location : Deansgate

Please join us at our free 'Digital World – Better Customer Engagement' roadshow to be held in Manchester on Thursday 10th December from 11am until 3pm at the Hilton Manchester, Deansgate, M3 4LQ (a five minute walk from Deansgate station).

At the event we'll be showing how we help housing providers to stay focussed on their customers and deliver the best service at the least cost. But that’s not all.

Our guest speaker Eamonn McGirr, Head of ICT Business Support at Wolverhampton Homes, will be sharing how they have improved their customer engagement processes using digital technology.

With some fascinating insights, the speakers will discuss how they have found new and better ways to support their customers across their 23,000 homes, using a wide range of self-service options and an innovative approach to encourage better participation.

Northgate Public Services’ solutions enable you to offer your customers choice in how they communicate with you, and help you to generate valuable insights about your customers so that you can engage them more effectively. Find out more about our Housing solutions.

Follow the discussion on the event hashtag #npsengage15.

Hilton Manchester, Deansgate, M3 4LQ.

Car parking:
Self-parking: £15.00 per 24 hours
Valet: £25.00 per 24 hours

Directions: A five minute walk from Deansgate station.

From the North: 
From the M6, join the M61 at Preston. At the end of the M61, the motorway leads onto the M60. Follow signs for M60 South and West towards Trafford Centre. Continue onto the M602 and follow signs for the city centre and GMEX centre onto the A57. Follow signs for Manchester City Centre and at the roundabout turn left onto Chester Road and through the traffic lights continuing under the railway bridge onto Deansgate. The hotel is situated on the right hand side.

From the South:
Exit junction 19 of the M6 and follow signs to the M56. The M56 becomes the A5103. Follow city centre signs. At the end of the road, go straight over the roundabout, following signs for the GMEX/Bridgewater Hall onto Medlock Street. At the lights, turn left onto Whitworth Street West, taking a right at the next set of lights continuing under the railway bridge onto Deansgate, the hotel is situated on the right hand side.