NHS Greater Glasgow and Clyde (NHSGGC) is the UK’s largest Health Board. Operating with a staff of 38,000 and serving 1.2 million people, NHSGGC wanted to reduce the cost of paper storage.
As part of a major capital investment programme, the board decided to digitise historic patient records. This would keep costs to a minimum by freeing up storage space and make clinical information easier to find.
We were selected for our proven experience of end-to-end document solutions, including working with sensitive data.
We worked closely with the NHSGGC project team and individual GP practices from start to finish. This included managing the collection, transit, scanning and uploading of all files into the Docman EDM used by the practices.
We also provided an emergency scan-on-demand service where any record waiting to be scanned could be made available as an electronic record inside four hours.
“We’re delighted to have moved away from paper records. There’s no clutter, it’s more efficient and information is far more easily shared now, something that’s particularly important for out-of-hours patient care.” ~ Judith Belmore, Practice Manager at The Orange Wing Medical Practice.