Since its launch in 2018, Citizen Access – Landlords (CA-LL) has been chosen by more than 60 authorities to help transform self-service. Over 21,000 landlords can view their data online, saving cost by reducing the need for paper documents.
CA-LL is web-based, works on any device and is fully integrated with NPS Benefits to provide secure access to real-time information 24/7.
The London Borough of Sutton went live with CA-LL in 2018, transferring almost all its users from a previous system. Now, landlords can upload a single file to their rent systems rather than keying in individual payments, and the council can distribute its notification letters online.
CA-LL is web-based, always up to date, easy to customise (so you can match the content and look and feel of the user-end platform to your in-house style), and straightforward to set up. Other benefits include: