Wrexham cloud solutions

Faster, more reliable processing

Wrexham Borough Council has used NPS Revenues & Benefits successfully since 2009, managing 60,000 bills and 10,000 claims annually. In 2017, changes affecting staffing and hardware improvements meant the council could look again at its hosting.

Smooth transition

To avoid the cost of server upgrades the council had just over six months to make the switch, so worked with us to access the data over a VPN rather than a fixed line. We took over the hosting to deadline in January 2018. This left plenty of time to test the systems before Annual Billing.

Fast and effective

Straight away, users found the system more responsive. Running the billing extracts was considerably quicker. They were completed in just two hours in comparison to eight or nine the previous year.

Key benefits

  • Proactive monitoring and 24/7 support
  • Responsive systems and access to the latest software upgrades
  • IT staff freed from time-consuming administration
  • Specialist management and fine tuning of your applications
  • Improved disaster recovery and secure UK-based data centres
  • Scalable infrastructure with no capital expenditure

Read the full case study

Cloud solutions

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