51 local authorities across England, Scotland and Wales have already signed a deal with NPS to use its new Blue Badge Case Management System.
The new cloud-based Software as a Service offering has been created to ensure great customer service, cut down on fraud and to meet future policy needs or changes.
NPS launched this product initiative through a series of workshops in February 2018. Local authorities were invited to partner with them in order to design a reliable and effective solution that was ready for the changes to the National Blue Badge system that come into force early 2019.
In 2011, NPS built the Blue Badge Improvement Service for the DfT with the aim of cutting fraud and improving delivery for all issuing authorities and their 3 million badge holders. This saw the creation of the first national blue badge database and a new fraud resistant blue badge. This ongoing, long-term relationship is the cornerstone of the new system.
The new flexible solution designed in collaboration with local authorities offers a clean, easy to use and functionally-rich system that enables local authorities to work smarter and in line with their preferred processes and working practices.
The deadline to have your Blue Badge Case Management System ready for February 2019 is fast approaching. To discover how NPS can support you to easily transfer your historic data to the new Blue Badge CMS system contact us: