Fraudulent or incorrect council tax discounts put additional pressure on already stretched budgets, so the eight local authorities in Staffordshire came together to review the accuracy of their claims. 

In 2012, we were selected for a three year partnership that would deliver two SPD reviews across the eight councils. The results were impressive, generating over £2 million in additional council tax revenue through reviewing 224,000 discounts and removing over 5,000 ineligible claims


"All eight Districts have conducted their reviews, with NPS's ability to incorporate local variations, preferences and to work on all three major revenues systems particularly impressive. NPS clearly have vast experience in delivering this service, combined with a professional approach and their tried and trusted processes. It made the whole process hassle free for us.'' 

Rob Wolfe, Local Taxation and Benefits Manager, 
Cannock Chase District and Stafford Borough Shared Service


Get in touch to see how much we could save your authority. Why?

  • Book your SPD review with us and we’ll complete the Empty Homes review for free *
  • It’s low risk – so you only pay for the cancellations. 


*The review should be completed by 1st December 2016.
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