Our SPD reviews come with no upfront fees, market-leading cancellation rates and simple online services.

Our Single Person Discount review service has generated £45m revenue to date and is available as a one-off or multi-year agreement.

Delivered from our UK business centres and using leading software and analysis tools, our SPD review services are a fast and effective way to reduce fraud and error in Council Tax discounts.

We also make it easy for your customers, providing a web portal for online responses and optional enquiry handling at no extra cost.

We’ve generated £45m across more than 150 reviews, with 25 customers relying on us to complete SPD reviews year after year. Like City of Edinburgh Council, one of the largest caseloads in the UK. We generated £940,000 in just 11 weeks and our contact will run until September 2021.

Our experience with a range of back office revenues processing and management systems means we’re also the ideal choice for shared reviews.

By finding properties wrongly classified as empty, we generate revenue from the New Homes Bonus and increase Council Tax billing.

With no-upfront fees and a simple online tool for responses, we keep customer contact to a minimum and get results fast.

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Workload peaks can hurt your cash flow, so our off-site support puts all the extra skills you need on tap.

It’s a service that’s entirely flexible. You can use it continuously, just to match your business cycle or to provide ad-hoc support during peak periods and holidays.

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Our customers are top-tier performers, processing changes in circumstances one day faster than the national average.

Simple self-service puts people in control and advanced automation completes tasks in a fraction of the time.

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NPS SPD Review Service - Case Study

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