Market-leading software for revenues and benefits 

We’re the UK’s number one provider, processing 50% of the total housing benefit and council tax caseload. Our customers process new claims accurately and complete changes faster than anyone else.

NPS Revenues & Benefits blends the latest technology with decades of experience.

Slick workflow cuts out manual processing. The familiar, browser-based interface is easy to use. And because it integrates seamlessly with other systems you can offer advanced self-service for a great customer experience.

NPS Revenues & Benefits

 

Easy self-service with Citizen Access

Our self-service solutions make it easier than ever to manage life on the move. Available for Revenues, Benefits and Landlords, customers can apply, make changes and upload evidence from any device. Direct integration with back office systems means you can cut out paperwork in order to focus on more complex cases.

Citizen Access

Case studies

Cloud hosting at Wrexham

By moving NPS Revenues & Benefits to the cloud, Wrexham’s systems run faster, their upgrades are smoother and they get 24/7 support. Running the annual billing took just two hours compared to eight or nine the previous year.

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Expert support whenever you need it

Our revenues and benefits processing service offers trained assessors to support your in-house team. We can help you to bust claims backlogs or take the strain at peak times.

Working to stretching targets, we’re available for continuous or ad-hoc support and are paid by results.

Revenues and benefits processing

Improve your service with cloud hosting

Using our software in the NPS Cloud improves availability. You can also move to self-service and agile working without buying new hardware.

Councils like Wrexham and Walsall are making use of our shared infrastructure. They get 24/7 access to specialist support and enjoy the security of a private cloud but at a much lower cost.

Cloud solutions

Find out more

Find our software on G-Cloud or get in touch to learn more.

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