We recently attended the CIH Housing 2016 Exhibition and Conference in Manchester to highlight our solutions and services to housing professionals from almost 200 organisations.
The Chartered Institute of Housing the professional body for people who work in housing is celebrating its centenary in 2016.
Delegates visiting our stand at CIH Housing 2016 were not only able to speak to our expert team and see demonstrations of NPS Housing and our document management services, but also talk to customers who use our systems.
Gordon Flack, Assistant Director (ICT) at Alliance Homes, and Chair of the NPS Housing User Group joined us throughout the exhibition, to talk about his experiences of using our solutions, as well as promote the benefits of having a strong and vocal customer user group.
Also on hand were Diane Leaver, Systems Manager at Aberdeen City Council and Eamonn McGirr, Head of ICT Business Support at Wolverhampton Homes.
Throughout the year Aberdeen City Council have hosted a number of customer visits from housing providers to show how they use our systems.
Diane Leaver said, “I spent a really interesting day with the guys from NPS Housing on their stand at CIH. It’s clear that they know their product inside out and have a real desire to listen to what social housing providers need in respect of the technology required to help them deliver a great service.”
Wolverhampton Homes played a key part in our Customer Engagement roadshows last year.
Eamonn McGirr said, “It was great to join up with the Northgate Public Services team and help promote the product set. It was also good to see the housing community pull together in what are trying times.”
This year we've been working closely with our customers to highlight how we can work together to improve customer engagement and tackle the income management challenge.
We host a number of seminars and webinars throughout the year and with new government policy adding to the demands placed upon housing providers we're keen to show them exactly how we can help.
Visit our YouTube Channel where Trevor Hampton, Director of Housing at Northgate Public Services and his team talk about our work in social housing, the challenges providers are facing, and the benefits technology can bring them.