Tag Archives: CONNECT


Isle of Man gets CONNECTed to revolutionary policing platform

  • IoM signs up five year contract for policing platform
  • Biggest investment in policing IT for a decade by the island

The Isle of Man Constabulary has signed a five year contract to use Northgate Public Services’ CONNECT, becoming the 13th force to sign up to the revolutionary policing platform.  

Due to go live on the island in 2017, the purchase is the constabulary’s largest investment in technology in over a decade, and radically improves efficiency across front line and back office staff, modernising processes and removing outdated paper-based approaches while freeing up officers from bureaucracy.

Chief Constable Gary Roberts said:

‘A safe island requires a modern, digitally-enabled police force. Having information at our fingertips when and where we need it will enable officers to spend as much time as possible in the communities we serve. The service enjoyed by the public will improve as a result.’

He added: ‘While recorded crime has fallen to its lowest level for 45 years, the challenges facing the Constabulary are growing in scale and complexity. The Island is no longer insulated from an ever more connected global society and officers must be equipped to deal with modern demands and sophisticated criminals. Our vision is to use technology to predict, respond to and ultimately to prevent crime.’

Ian Blackhurst, Executive Director at Northgate Public Services, said:

"Our CONNECT platform makes vital information available when and where it’s needed, cutting down on data entry and time-consuming searches. The Isle of Man Constabulary needed a robust, out of the box solution that could liberate their officers from unnecessary red tape and contribute to safer communities and we’re delighted to be supporting their vision for digitally-enabled policing.”

The constabulary is taking on four of the platform’s key components, CONNECT: Investigation, Intelligence, Case and Custody. These will be tailored to match the specific requirements of the Isle of Man, which varies from the UK and therefore requires different permissions and configurations.

News of the contract comes just days after Lancashire Constabulary became the first force to go live with the stand alone version of CONNECT. Around a quarter of the forces in England and Wales have now signed up for CONNECT. 

The CONNECT platform will help the Manx force:

•        Future-proof the police in an increasingly globalised and digitised world where new threats emerge daily;

•        Modernise police processes in line with proven best practice, including the removal of severely outdated paper based processes;

•        Ease compliance with the Management Of Police Information (MOPI) rules;

•        Improve the Isle of Man’s position in the UK policing family facilitating easier future support for the Police National Database (PND);

•        Deliver operational and administrative efficiencies through the use of an effective core police system;

•        Free up resource from repetitive administration tasks so they can perform more frontline policing functions;

•        Realise the value of intelligence by storing, accessing and using digital data in an effective manner;

•        Deliver meaningful mobile working for officers.

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Lancashire Constabulary live with first ‘stand alone’ version of CONNECT Platform

  • Constabulary aims to go ‘digital by default’ thanks to the platform
  • Five year contract for CONNECT Case and Custody, other modules to follow
  • Millions of files migrated in UK’s first full police back record conversion, cutting costs and reducing legacy system needs

Lancashire Constabulary has become the first force in the UK to go live with a force specific instance  of CONNECT, Northgate Public Services’ revolutionary software platform which is improving efficiency and transforming collaboration in policing.

Some twelve forces have now signed up for CONNECT, nine as part of the Athena multi-force collaboration and another three opting to use it like Lancashire Constabulary as a stand alone platform, combined representing about a quarter of the forces in England and Wales. 

As part of a five year contract the Constabulary will use CONNECT Case and Custody to go on a transformational journey and become ‘digital by default’.  A primary nominal record – a single person record with unique reference for use across the force – will be created, enabling police information to be digital from arrest through to trial, reducing back office costs and duplication, and creating an integrated, high quality platform for police and partners with a ‘single version of the truth’.

Superintendent Richard Robertshaw, Operational Lead at Lancashire Constabulary, said:

“CONNECT has transformed the way we work. The force has gone digital by default in terms of case files, with criminal justice becoming largely paperless overnight. In a very real way, officers on the front line can access information and provide accurate data in real time.

“We've taken the cloud version of the platform. This is one of the most important points for us, as it’s a secure environment and reduces the amount of support required for critical IT systems. The roadmap for the platform also enables our force to take all the data from the legacy systems so we no longer have to run them, further reducing our costs.”

The force is the first in the UK to migrate existing records to a new platform, with a full back record conversion for the previous seven years’ worth of files. This includes over a million legacy cases, five million associated files and 10,000 live case files.

The force has also signed up for CONNECT Crime and Intelligence modules which are due to go live in 2017. South Yorkshire and Humberside forces will be going live with CONNECT in the coming months.   

Ian Blackhurst, Executive Director of Solutions at Northgate Public Services said:

“This was a complex implementation to an aggressive timetable. Among other things, importing and integrating legacy system police files has never done before on this scale, let alone achieved so successfully.  We’re extremely pleased with how the delivery has gone. BT played a significant role in ensuring the project was a success.

“Delivering the CONNECT platform via cloud enables us to deliver a better services to the forces at a lower cost to them and enable the update of the platform to incorporate up to minute improvements. The CONNECT platform software is exactly the same software as used by other forces which enables improvements to be shared by all forces and as the data is open and consistent it will allow us to realise the vision of joined up policing platforms.

“We look forward to continue working with Lancashire Constabulary over the coming months and years as we work together on further implementations.”  


·         There are 12 forces in total using or signed up for the CONNECT platform. 

·         This is the equivalent to 45,000 police  officers and staff using CONNECT by the end of 2016. Or around a quarter of the forces in England and Wales.