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Torfaen County Borough Council Performance Management / Quality Assurance (PMQA) case study

Performance Management / Quality Assurance (PMQA)

Torfaen County Borough Council’s aspiration is to move from a traditional service based organisation into a modern and responsive organisation that delivers real and beneficial change, and has worked with Northgate Public Services for many years.

Since implementing the PMQA software six years ago, the council has been able to measure and manage work output more effectively.

Read more in the PMQA case study.