Mobile Working

Flexible and mobile working

Increasing demand on social care teams to reduce costs and identify more efficient ways of working is placing greater emphasis on mobile working.

Reduce costs and increase productivity

NPS Mobile gives access to information and core case management tasks, such as needs and financial assessments and plans, whilst on the move.  It allows practitioners to spend more time with service users, reduce travel time, eliminate duplicate recording and increase the timeliness and accuracy of information.  NPS Mobile reduces costs and increases the volume of assessments a practitioner can complete, whilst significantly reducing routine administrative tasks.

Work safely and securely, even without a connection

NPS Mobile works both on-line and off-line, when a network connection is unavailable.  Data on the device is encrypted to ensure that if the device is lost or stolen, the information will remain secure.  NPS Mobile also includes a number of optional safety features for staff.  A social worker can press a panic button if on-line, which will send an immediate alert to their office. They can stipulate a visit duration, which, if not cancelled, will automatically alert their office. Multiple alerts can also be sent by text message or email to anyone.

Improve customer service

Social workers are able to make an instant decision in the service user’s home, improving the service for users.  NPS Mobile supports access to ESCR (our document management solution), enabling access to electronic case files while working offline, and removing the need to carry paper files.


  • Saves money
  • Improves productivity
  • Improves data quality
  • Improves customer service
  • Secure data access
  • Safety First