NPS Contract Management helps you to manage contractors effectively – a vital requirement in ensuring waste management tasks are satisfactorily completed on time.
Our solution covers all the key services for a waste department, including street cleansing, refuse collection and grounds maintenance. It helps you to specify, let and manage contracts for services to be delivered either by internal or external agencies.
Citizens can make service requests and monitor progress on-line, improving customer service. Reports can be logged about a missed refuse collection, fly-tipping or an abandoned vehicle, and these are automatically updated in the back-office. Your officers can make better use of their time and you cut your costs.